Vélo Cadre-sac DVB002

Please go to our official online store www.darevie.shop to check for coupon, if needs any help feel free to get in touch with our online sales there.

It's normally 7-45 days how fast to receive goods it's really depends on what the delivery method you choose.

Please understand our return policy：

For any damaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following:

(i) Products can be returned only in the country in which they were originally purchased;

(ii) the following products are not eligible for return: The undamaged products which with all features same as we show on our website or customer has already confirmed.

you can check logistics tracking with a tracking number, if you don't find it please contact us for help.

I’m sorry to hear that you received a problem with your product! Our customer service team will be happy to process replacement orders or refunds for you. You can contact our customer service team by click here: “Product Problem“.